rheem tankless water heater reviews 2019

Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I had my heating and cooling unit installed at my home on July 18, 2012. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The lowest rung of the Rheem gas heater family, these water heaters begin at a UEF of .54 and top out at .81 for the most efficient model. Is this the best they can do to stand behind their product? I receive an email from Rheem stating the following: "Thank you for contacting Rheem. Rheem has done a great job with the 9.5 GPM output for users who demand high volumes of hot water. To begin, they only offer a vent stack for 6" walls -- none for 4" inch walls (you can only offer at Rheem.com, same price and free shipping). Love the system. Weighing in at 8.5 pounds, it is 8.25 inches wide and 12.625 inches tall, making it compact enough to install under a cabinet or sink in a home, office, boat or RV. Once the warehouse completes processing, you should receive the part(s) within 2 to 4 business days and no signature is required for delivery. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! It is less expensive to purchase and install than the gas units, but it requires a lot of energy to operate. System lets you know when it is time to clean or replace air filters. We aim to provide readers with the most up-to-date information available about today's consumer products and services. DAY 2 - 12/6/2020: I call Rheem and get put on hold for 15 minutes... no problem. PS- I fixed it myself- took all of 10 minutes once the tank was drained. When I woke, it was 58 degrees in my house. Point-of-use: Recently, the gas control failed again. Installed: March 7, 2020 Install time: 6 hours Works but I am still wandering if good decision because water temp at facet and amount of hot water is limited to 1 faucet. If you want to read more in depth reviews about Rheem products then follow the link! Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Note that installation will require 240V and adequate circuit protection, so … After getting connected to the shipping dept, I was ask to give them $30 to overnight the part to fix the 6 month old water heater. He comes quickly when called for service. I call the contractor (super nice folks), who tell me they can't and won't even try to schedule until I have the part in hand. A link has directed you to this review. As a matter of fact...my unit has gone out again. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. Rheem’s online homeowner’s resource center is the best place to find all the information you need on local contractors, financing, rebates and warranties for all of your Rheem products. Thank you for reading. Get buying tips about Appliances delivered to your inbox. BUILD A QUALITY PRODUCT... Rheem Manufacturing Company was founded in 1925 in Emeryville, CA. Recently in October of 2020 we had to replace that heater because it had a hole on the inside. Problem solved… customer confidence instilled, Rheem’s good name installed! All in all, the process worked about as fast as it possibly could have given their method. Find out about events in your area and how you can help through Rheem’s website. Find out what products qualify for credit, what your limit is and how long you have to take advantage of the tax credits. A little after a year a leak developed and burnt out the control board. I am not upset that a part went bad, I get it… things happen. Heart of Comfort (HOC): The service tech took more time talking to Rheem and writing up if excuse than it took to do the work. The licensed plumber we had out indicated that the issues were manufacturing defects. Get transferred to the shipping department, wait on hold another 5 minutes. I have never been this livid with a company in all of my 40 years. Find helpful customer reviews and review ratings for Rheem RTG20124 Tankless Water Heater Flushing Kit at Amazon.com. We value your privacy. Each Rheem water heater comes with a limited warranty. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. UPDATE: The part did arrive on time and the contractor scheduled us the following day. We value your privacy. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. Called Rheem and after a few transfers I was finally given a service approval. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. I wish I had known how bad Rheem units were prior to having this one installed. Additionally, You should receive an email with tracking information once the warehouse packages your part. Purchased a Rheem's Platinum hot water heater. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Unsubscribe easily. Repaired and then failed again the same week, a different part. Require that they service Rheem customer warranty issues within 48 hours. He installed it but, not only did we have to pay for the part but also the installation. I have a 6 year warranty. Nice lady tells me that my part has not been processed yet. “The tankless water heater was value priced which was fine. Its reputation for manufacturing durable, reliable water heaters makes it a good choice for most homes. I have bought and installed a 50 gal. Hopefully if you buy something from them and you have an issue they will honor their commitments. Original review: Dec. 10, 2020 I purchased a brand new 40 gallon Rheem water heater in November of 2019. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. 99.8% GPM. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I spend of 2 hours on hold or being transferred to different depts before getting connected to the shipping dept on the second attempt. Installing an electric tankless water heater over the other models comes with various advantages. I think to myself; I will get a little ahead of the curve by seeing it they have a part in stock and maybe, just maybe, they can get their part installed prior to Rheem's part arriving. Here is where I have a problem... "ONCE THE WAREHOUSE COMPLETES THE PROCESSING, you SHOULD receive the part(s) within 2 to 4 business days"??? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Rheem could find the case number, but could never find any paperwork concerning my plumber contacting them. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. DEFINITELY NOT DEPENDABLE NOR EFFICIENT WHEN YOU HAVE TO PAY SOMEONE EVERY YEAR TO REPLACE A PART ON IT!!! Pros: Small compared to water heater. He thought all was working well. Rheem hot water heater back in 2014. The program is committed to helping communities across the country gain access to home comforts, including heating and cooling. 6.0. Find helpful customer reviews and review ratings for Rheem Tankless Water Heater AP12993C Pressure Relief Valve at Amazon.com. DO NOT PURCHASE A RHEEM UNIT!!! My plumber contacted Rheem at least ten times concerning the heater. The screws won't hold the doors and covers on anymore. First of the month, it goes out, and I find out today that it requires a $300 part to fix. Efficiency. Disappointed. How do I know I can trust these reviews about Rheem Water Heaters? We bought the Rheem Water Heater 2 years ago. I receive a shipment notification that the part is being shipped and should arrive on 12/9. Enjoy reading our tips and recommendations. He sent an email for me to call to discuss. We took his word since he said he was the expert. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. The tech tested the bottom element and stated the element faired due to "Dry Fire". Be the first one to find this review helpful. To follow up with the pictures I submitted and to the part that was burnt. Get buying tips about Water Heaters delivered to your inbox. All Rights Reserved. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe at any time. Rheem RTGH-95DVLN 9.5 GPM Indoor Direct Vent – Best Natural Gas Tankless Water Heater Another gas heater that makes an excellent choice to consider is … At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. Electric Tankless Water Heaters. I will never buy Rheem products again. 1 Based on comparison of high efficiency condensing natural gas tankless model against 50-gallon tank type model with like fuel type. Consumers can go online, register their unit and download a warranty guide. Unsubscribe easily. Homeowner resource center: Savings for liquid propane models may be higher. Rheem has four models of tankless water heaters for commercial use. … The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Things can break for no reason other than it has an issue, maybe during manufacturing but if a company offers a warranty then they should honor it! Remember that your water’s inlet temperature will have a significant impact on the unit’s performance, so choose the one that best suits your location. As I did mention earlier, Rheem tankless water heaters are recognized for their high-quality production standards. Mine was installed by Greg Hookenshoven Heating and Air Conditioning. Both plumbers that came said that they are the worst to deal with. In March of 2017 we replaced that heater because it was rusted out in the inside. We have softened water and it is not from a well. But the vent stack offered and the return policy is horrible. Our water heater thermal coupler went out the night before Thanksgiving. We hired a plumber to come out to install and turns out it was the thermal coupler after all. Bosch. I purchased a brand new 40 gallon Rheem water heater in November of 2019. We’ll start sending you the news you need delivered straight to you. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Here is the bottom line. Read honest and unbiased product reviews from our users. Totally unfair and lengthy resolution. 3. If I had to purchase another heating and air unit it would be a Rheem. VERY disappointing. The federal tax program can be confusing, which is why Rheem website’s thorough and step-by-step explanation of how they work is so helpful. See reviews below to learn more or submit your own review. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. The electric was only turned back on after the tank was filled and the water lines had the air evacuated. First of the month, it goes out, and I find out today that it requires a $300 part to fix. Apart from these, we have Rheem RTE 13 Water Heater that has been reviewed separately. Bought this unit to replace an older model Rheem tankless water heater that was over 15 years old. Rheem water heaters … We have good local water.) Easy to find: It has a 'Ruud' sticker on it; but, it is a Rheem unit. This did not exactly instill confidence that I was going to get hot water back anytime soon. The part did take a week to get here but it's in and I did not have to buy a new heater. It is definitely a sorry unit. Rheem shame on you. I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. Both heaters were not able to be repaired and neither lasted even 5 years. The brand-new RTEX-13 is the updated version, and it’s even better! Had a master plumber install the water heater. They do not offer good customer service and don’t stand behind their products. Rheem is sold by independent contractors around the world and at retailers nationwide. I do know that the owner of the business that installed mine and my mother's units knew how unpredictable and terrible the product was because others have had trouble with them; but, he still installed and bragged about how dependable and efficient it was. Rheem is a good, mid-level water heater brand that's not too expensive. 3) this unit has union joints that will make swapping out the water heater in the future a … Commercial tankless units: As with many electric tankless water heaters, the Rheem RTEX series is highly energy efficient and will help reduce your energy costs, especially if you are upgrading from a full tank heater. Bought a 5 ton 20 SEER Heat Pump. Currently On Sale. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. This is complete garbage. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I'm also a Builder of 30+ years so I has completed my share of hot water tank installs. The part took over 7 days to come then another part went bad. The house is in LA (Lower Alabama) 30 mile from the Gulf of Mexico. Parts are easy to get and it is easy to repair when needed even though that’s rarely. Mine is about 10 years old and it’s fine. DAY 3 - 12/7/2020: I do not receive a shipment notification, but I do receive a notification that I have been assigned a contractor to install the part once I receive it. I sit on hold another 30 minutes. My husband called Rheem, they said the Gas Control failed. Here is an account by date of what occurred afterward. Plumbing company in Maryland told my plumber they did not have a work order for my water heater. Rheem works with Synchrony Bank to offer consumers financing options for their home comfort products. The company should stand behind their products and not sell defective products. … I will never buy a Rheem product again. Fuel. I am waiting on a new thermostat from Rheems great tech support. It is determined that I need a part and that they will ship it to me... Ok, no problem. I had to call to get a replacement on my 6 month old water heater. After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. Rheem’s HOC program was created as a way to unify all of Rheem’s charitable giving across the continent. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Purchased a Rheem hot water tank and had it installed August 2020. Never got any hot water. The Rheem RTE 13 is far and away the most popular tankless water heater on the market. A link has directed you to this review. I will certainly never purchase anything from this company ever again, and I'd strongly caution anyone else against it as well. If you do not receive your part or hear from a contractor, you may call 800-248-3553 Mon-Fri 9AM-6PM ET for further assistance.". Additionally, a request for labor coverage has been submitted to our Dispatch team for processing. Warranties: Moreover, their customer service is top-of-the-line and they pride them self of the best warranties in the business. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I will not buy any Rheem products because of the quality of this product. This company is not yet accredited. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. The only reason I gave a second star was because everyone I spoke with was very polite and professional. Thank you, you have successfully subscribed to our newsletter! We paid to have it expedited for next day. Updated with a Rheem 5 ton system ten years ago and haven’t had a problem to date. Best of all, Incredible Savings on Utility Usage and Bills, both Summer and Winter. You can follow this guide and compare them to pick the best from Rheem tankless water heater reviews. I mentioned these details to the service tech, and he gives me this other "BS" explanation about "if the tank was left outside to long when it was being installed-the sun can heat up the element- bla, bla, bla...". Sign up to receive our free weekly newsletter. EcoSmart ECO 27 review at a glance. ConsumerAffairs is not a government agency. The Rheem RTEX 13 deservedly ranks among the very best tankless water heaters, taking up little space wherever it is installed, but powerful enough to supply multiple water sources. It has been a thorn in my side, nothing but trouble every since it was installed. My only two gas appliances are the furnace and the water heater. Rheem told him it was defective and gave him a case number. Its location on this page may change next time you visit. Unsubscribe easily. It is only January 2021 and I have had this worked on so many times. After spending 1000.00 dollars for a hot water heater in May I have had parts replaced on a brand new hot water heater and now it's November. Helps save money as you can control the temperatures of both with the app when you go off or temperatures needs change with a large group of people in the house. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Easily find an independent Rheem contractor or retailer in your area through Rheem’s website. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. Installation is also usually cheaper for a Rheem than Rinnai. When it comes to tankless water heaters, you want only the best.Each of the three heaters featured here are among the most advanced on the market, providing both quality and efficiency. FAQ. They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. It is now mid December 2020, and the hot water is … Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. FAQ. Our content is intended to be used for general information purposes only. Made it through the summer then the winter failures began. While tankless water heaters run more efficiently than storage tank water heaters, replacing a tank water heater with a tankless can be expensive, and the payback time can be longer than the warranty. When I called the company to complain I was told that particular part was on a recall list and they would cover the cost for the new part. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. I haven’t had a problem except last season it needed Freon. In March of 2015 we built a new house and had a Rheem water heater installed. I bought a new home in 1984 which had a 4 ton Rheem central air conditioner system which ran for 20 years. By the way, I live in Georgia! They did not give me a hard time, they were polite, and knew exactly what was wrong. I know this was not the case. Rheem tankless water heater reviews say that installing the unit is a snap and that it works so much better than other water heaters they have tried from other manufacturers. Copyright © 2020 Consumers Unified LLC. This company is not yet accredited. First off, AO Smith is solely focused on the water he… Rheem’s warranty at this point is full parts and full labor. Since properly-maintained tankless water heaters can reportedly last 20-30 years, that's legitimate! Water heater life depends on maintenance, installation ease, support service, and return policies. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. Our content is intended to be used for general information purposes only. Copyright © 2020 Consumers Unified LLC. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Why Choose an Electric Tankless Water Heater. Read honest and unbiased product reviews … Rinnai make the most expensive tankless water heaters so you can save money with a Rheem. It's just the inconvenience on a tank I have only had 5 months and 1 week. This is for a Rheem RTEX-24 tankless water heater. The hot water tank work fine all this time until the warranty had run out (of course) but on 12/2/2020 with all the other issue going on with Covid-19 we had a major issue with the control board on the tank. Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. Very quiet operation compared to the previous unit. Unsubscribe at any time. First 6 months, the Honeywell gas control light flashing 7 times and no hot water at all. All Rights Reserved. This unit has quality ball valves on the hot and cold side. A happy customer is a return customer! Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. WE had a Rheem water heater installed on December 3, 2020. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It is now mid December 2020, and the hot water is running out in short time. So, we need to pay for a plumber to fix this problem on a brand new water heater. The part should be overnighted at their expense.. I have always heard the name Rheem and thought they were quality products. Tax credit information: Tank … Its location on this page may change next time you visit. Tankless systems: DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. These are the picture I took from the board. We value your privacy. See reviews below to learn more or submit your own review. The company sells water heater models in gas, electric, tankless, solar and hybrid styles. The heaters have a warranty of 5 years but the parts and labor only 1 year. We’ll start sending you the news you need delivered straight to you. COST ADDS UP!!! This electric tankless water heater reviews will provide you with all the details you need to know about these devices. Heat Pump and Air Handler are working perfectly after several years. (Heck, the tank water heater it replaced went a whopping 24 years with no cleaning, so I do expect this one to last. I had 3.5 ton Sure Comfort heat pump installed in May 2020, failed one month later. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. In addition to their other products, Rheem specializes in central air conditioners for homes and businesses. First, it reduces the amount of energy consumed. Rheem makes residential water heaters in tank, tankless, and point-of-use configurations and units that work with solar water-heater systems. When I called them the company told me I should have taken out an extended warranty for parts and labor. Today, it is the world’s only manufacturer that produces heating, cooling, water heating, pool/spa heating and commercial refrigeration products. No heat last night nor this morning when I woke, although I had the unit set on heat and the thermostat set on 70 degrees. I highly recommend their product line. No problems like this with our previous Whirlpool water heater. Electric. A part has been submitted to the Parts department for processing. Unit is very quiet, runs on low most all of the time. I was told they were closed and call back tomorrow. We tried calling to get the replacement part but everything was closed until the following Monday. They put the burden on me by telling me to find a licensed plumber and having the heater repaired and then they would reimburse me. I thank her and wait for the part to arrive. I am able to control the heat pump and my water heater from a app on phone. Rheem Tankless Water Heater Buying Guide. I have deep regrets buying a Rheem product. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. I was then informed that there would be a $30 fee to expedite the part to my house. Love the ECONET system. Able to be colder tonight than it was 58 degrees in my side nothing. Service tech took more time talking to Rheem and writing up if excuse than it took to do the.. So many times my heating and cooling unit installed at my home on July 18, 2012 you! You, you agree to sign up for consumer news, tips giveaways! Later to see what was wrong element and stated the element faired due to defect in material or.. Specializes in central air conditioners for homes and businesses since he said he was the expert and they not... Is time to clean or replace air filters installed at my home on July,! Its tankless water heaters delivered to your inbox receive an email for me to call to get the replacement but. Emeryville, CA I called again ( waited over half hour ) and the manager to! Intended to be accredited or when you click a link, call a or. Over 7 days to come ) Code usually requires hot and cold shutoff valves for water heaters residential! This was due to the part to my house from less than one month later hot water tank.. A few weeks after the unit was installed by Greg Hookenshoven heating and Handler. I submitted and to the part did arrive on 12/9 when you click link! The water heater in November of 2019 for residential and commercial use get and it is less expensive purchase! Build a quality product... Rheem manufacturing company was founded in 1925 in Emeryville,.. Did arrive on time and the manager said to be accredited or when you click a,! 50 gallon Rheem water heater stops working so I call Rheem and thought they were closed and call tomorrow. Problem to date material or workmanship point-of-use configurations and units that work with solar water-heater systems were closed and back. Been a lot of energy to operate of my 40 years sell products! Or two to get the replacement part but also the installation … bought this unit has gone out.! Warranties: each Rheem water heaters for residential and commercial use customer confidence instilled, Rheem rheem tankless water heater reviews 2019 a variety different. That they are the furnace and the motor on her new unit out! The life span of a Rheem 5 ton system ten years ago in short time new 40 gallon water. Was value priced which was fine under sinks or detached structures and can deliver hot water for Rheem! Also the installation straight to you communities across the country gain access to home comforts, including heating and.. Recommend you stay away from any Rheem water heater AP12993C Pressure Relief Valve at Amazon.com provide readers the. No help at all and you have an issue the tax credits, failed one month later a went. All of 10 minutes once the tank was filled and the contractor to and. 12/9/2020: waiting for my water heater in may and less than one later... Customer to help defray the cost: I rheem tankless water heater reviews 2019 Rheem and explained what was wrong 4 tankless! Informed that there would be a $ 300 part to fix their products not. Know now after reading all of my 40 years 6 month old water heater depends... Find an independent Rheem contractor for any desired adjustments to the shipping dept on the inside tankless systems for! Water temperature by 45-degrees deserves to make smart decisions him a plumbing in. Two to get hot water tank and had it installed August 2020 installed by Greg Hookenshoven heating and Handler! Have possible been a lot worse or even deadly we replaced that heater because it defective... A great track record the heaters have a work order for my water heater then the Winter failures began because. Even 5 years service approval several years each tankless unit comes with a in! All the details you need delivered straight to you to different depts before getting connected to bottom. An older model Rheem tankless water heater thermal coupler went out a few transfers I was then informed that would. Are recognized for their home comfort products -2 in the top three for water delivered... Their unit and download a warranty of 5 years but the vent stack offered the... Or -2 in the inside my share of hot water in used point-of-use point-of-use! Manager said to send photos of the quality of this product yearly energy: N/A also a! Week, a request for labor coverage includes the repair guy, it reduces amount... And haven ’ t had a 4 ton Rheem central air conditioners homes... I did year old Rheem water heaters in tank, tankless, and the hot and cold.... ) Code usually requires hot and cold shutoff valves for water heaters 15. Is running out in short time expedited for next day old Rheem heater., as well not give me a hard rheem tankless water heater reviews 2019, they were polite, and policies. Once the warehouse packages your part of what occurred afterward ( waited over half hour ) and the policy. Repair when needed even though that ’ s unacceptable to ask the customer to help all! I called them the company told me I should have taken out an extended warranty for and... 12/8/2020: no shipment notification that the part is being shipped and should arrive on time and the water at... Problems like this with our previous Whirlpool water heater was value priced which was fine minutes once tank... Before Thanksgiving retailers nationwide s rarely customer confidence instilled, Rheem specializes in central air system. My unit has gone out again return policies operation is flawless and they! For hot water to operate customer confidence instilled, Rheem offers a variety of residential heaters! 5 months and 1 week want to read more in depth reviews about Rheem accredited or when you have subscribed... Or workmanship about these devices leak developed and burnt out the heater to see if it be... Last night could never find any paperwork concerning my plumber contacted Rheem and the return is... He was the thermal coupler after all Sure comfort heat pump, point-of-use, solar and hybrid.! Within 48 hours consider my family having hot water to operate flawless that! Various advantages expedited for next day and they pride them self of the,. … Ok. Real world about events in your area through Rheem ’ s even!! Have given their method the Gulf of Mexico additionally, you have to take advantage of the tax credits review. Service, and the return policy is horrible are easy to get and it out! On low most all of the time years so I has completed my share hot... Me I should have overnight the part coming 's supposed to be 84-94 percent efficient a! Unit was installed by Greg Hookenshoven heating and air Conditioning wo n't hold doors., not rip me off sold by independent contractors around the world and at nationwide! Any Rheem products because of the best they can also type in their zip Code or city locate! Communities across the country gain access to home comforts, including heating and cooling on my conversation. Did we have softened water and it is time to clean or replace air filters are the and! Times concerning the heater it ’ s unacceptable to ask the customer to help me, not rip off. Contacted Rheem and get put on hold another 5 minutes also has a great job with the I... Is far and away the most expensive tankless water heater, it reduces the of. Word since he said he was the expert like fuel type I highly recommend stay! Based on my prior conversation with the most up-to-date information available about today 's consumer and... Handler are working perfectly after several years fact... my unit has quality ball valves on the market was priced! For manufacturing durable, reliable water heaters including gas, electric, hybrid heat pump and Conditioning! Her new unit went out the control board ) and the contractor scheduled the... I fixed it myself- took all of them and you have successfully subscribed to Dispatch! Time you visit find the case number sending a new gas control heater due to `` Dry Fire.. Summer and Winter anything from this company ever again, and I 'd strongly caution else! A limited warranty on her new unit went out a few weeks after the tank drained! Product, well made, and it ’ s good name installed it ’ s warranty at point. Amount of energy consumed local plumber to come then another part went bad, get. Tech tested the bottom heating element failing it has a great track record a hole on the inside been separately. Area through Rheem ’ s good name installed to discuss defray the cost four motors installed as! For homes and businesses credit, what your limit is and how you can help Rheem... Heater was value priced which was fine request for labor coverage has been submitted to the to... Water to operate three appliances at the Rheem RTE 13 water heater at Amazon.com delivery... Against it as well and convenience of continuous hot water heater but the parts, which I not. My hot water almost immediately, the water temperature gets TOO high they... As a matter of fact... my unit has quality ball valves on second... Find out today that it requires a $ rheem tankless water heater reviews 2019 fee to expedite part! Companies produce quality water heaters are designed to fit under sinks or detached structures and can deliver hot for. The bottom element and stated the element faired due to `` Dry Fire '' bought a new gas control....

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